Isn’t it strange to fathom that not too long ago, we used to set up face-to-face meetings for important conversations and meetings? Yet so many of these interactions now can be a video or conference call. Here – from a tiny box on the monitor screen someone is sharing how war has affected her and her hometown, while other people in their respective boxes on the screen attempt to hold space by providing empathetic gazes and nods which would later on turn into follow-up questions and verbal acknowledgement. “It’s good to have this group,” someone remarks. Most of the people on this call have never met each other in real life.
Another screen – this time, only one face fills up the entire phone screen, an 87-year-old about to turn 88 in a few months but he has no idea. He has an idea who he is talking to, but the name is always at the tip of his tongue, never mind where this person is calling from. He is cheery as he talks about his own forgetfulness, the meals he wants to buy when the person watching and listening on the other end finally comes back home for a visit, and all the souvenirs he’d like to receive. He repeats his sentences like a broken record, it’s all he knows in the moment. You have to prolong this camaraderie, act as if there is nothing wrong while reining in the sadness that comes from watching dementia ravage a person who was once so spry.
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Essential reminders:
Pause the internal monologue, leave the preoccupations behind, don’t linger on your notifications too long or open a new tab to browse idly when someone else is talking. Take a moment to listen and really engage with the person before you. Forget the many things that you think you share in common with the story the person is sharing, let go of the compulsion to center yourself in someone else’s narrative. Do you really understand what is being said? It doesn’t hurt to allow the occasional shared silence in your interactions. There is nothing urgent to fix, nothing you have to immediately offer as assistance. Hear what they are saying and notice the mannerisms they use to convey their story. Have you shown compassion and curiosity in this conversation?
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Isn’t it comforting to know how you can still provide so much space and presence even if you’re not sitting across from someone or walking next to them? Relationships can be nurtured and grown regardless of geographical distance and time difference. You leave the phone on as you eat your lunch in front of the call screen while one is preparing her evening meal and another wraps her books before going to bed. Ten thousand miles away, someone bids you good night before getting off their commute to begin their day, and you go to sleep feeling a lot less lonely in a city that you are still trying to fit into. Technology is wonderful in bridging distance, but what’s better is how the ones behind these screens foster connections despite all the limitations.